Terms & Conditions
DO NOT USE THIS SITE IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY. In an emergent situation, please call 911, contact your doctor, go to the nearest emergency room, or contact your local crisis center.
Introduction
MYSPOTLYTE LLC. (“MYSPOTLYTE WHOLE BODY MRI”, “MYSPOTLYTE”, “we”, “our” or “us”) owns and operates the MYSPOTLYTE website available at www.myspotlyte.com (the “Site”) and provides the services described in more detail below (together with the Site, the “Services”). These Terms and Conditions (“Terms”) govern your use of the Services and certain other services described in these Terms that are made available through the Services.
Among other activities, the Services enable coordination and communication with a health care provider. The Services do not replace your relationship with any physician.
PLEASE READ THESE TERMS CAREFULLY BECAUSE THEY SET FORTH THE IMPORTANT TERMS YOU WILL NEED TO KNOW ABOUT THE SERVICES.
YOU UNDERSTAND THAT BY CLICKING “I ACCEPT”, “I AGREE”, OR SIMILAR, OR BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY AND COMPLY WITH THESE TERMS. IF YOU DO NOT OR CANNOT AGREE WITH ANY PART OF THESE TERMS, YOU MAY NOT USE THE SERVICES. THE TERMS ARE SUBJECT TO CHANGE AS PROVIDED IN SECTION 17.
These Terms limit the remedies available to you in the event of certain disputes and contain a mandatory arbitration provision that requires the use of arbitration on an individual basis and not by a lawsuit. This means that (i) you are giving up, and you waive, the right to have any such dispute decided in a court of law before a jury or a judge (except as set forth expressly in Section 15), and (ii) that you are giving up, and you waive, the ability to pursue any such dispute in a class, consolidated, or representative action or proceeding. Please see sections 12, 13, 14, and 15 for more information.
1. Important Notices and Disclaimers
Your Relationship with MYSPOTLYTE WHOLE BODY MRI. MYSPOTLYTE WHOLE BODY MRI IS NOT A HEALTHCARE PROVIDER. MYSPOTLYTE provides business and administrative support services to MYSPOTLYTE’s affiliated professional entities, including [LEGAL LOCATION NAMES] (collectively, “Affiliated Practices”) and the licensed providers who may provide healthcare services to you through the Affiliated Practices. The Affiliated Practices and their affiliated providers do not provide primary care services. Always directly contact your regular healthcare provider with any questions regarding your personal health or medical conditions. The decision to focus on diagnosis, treatment recommendations, or both, rests with you and the healthcare provider. You understand that, by coordinating and consulting with the Affiliated Practices or their healthcare providers through the Services, you are not entering into a provider-patient relationship with MYSPOTLYTE.
Except for communications related to your specific health and wellness that you receive from the Affiliated Practices or their healthcare providers, THE INFORMATION AND OTHER CONTENT AVAILABLE ON OR THROUGH THE SERVICES IS FOR INFORMATIONAL PURPOSES ONLY AND IS NOT INTENDED TO SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS OR TREATMENT. YOU SHOULD ALWAYS CONSULT WITH YOUR PROVIDER OR OTHER QUALIFIED HEALTH CARE PROFESSIONAL REGARDING QUESTIONS YOU HAVE ABOUT ANY MEDICAL CONDITION BEFORE MAKING HEALTH CARE DECISIONS.
THE SERVICES ARE NOT INTENDED FOR USE IN A MEDICAL EMERGENCY. IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL YOUR DOCTOR OR LOCAL EMERGENCY CONTACT NUMBER (E.G., 9-1-1) IMMEDIATELY. NEVER DELAY IN SEEKING PROFESSIONAL MEDICAL ADVICE OR DISREGARD SUCH ADVICE BECAUSE OF SOMETHING YOU HAVE READ ON THE SITE.
No Insurance Accepted; Notice of Your Financial Responsibility. The Affiliated Practices do not accept commercial health insurance plans, are not in-network with any commercial health insurance plans, and are not enrolled with federal or state healthcare programs, such as Medicare and Medicaid. By choosing to use the Services, you are specifically choosing to obtain products and services on a cash-pay basis outside of any commercial health insurance plan or federal or state healthcare program. Thus, you are solely responsible for the costs of any services or products provided to you. If you are a federal health program beneficiary, you agree that neither you, MYSPOTLYTE, nor the Affiliated Practices will submit a claim for reimbursement to any federal or state healthcare program for the costs of the services and products provided to you through the Services. Please also see Section 5 below for additional terms applicable to your payment obligations.
2. Our Services
The Services allow users to (a) coordinate magnetic resonance imaging scans or other imaging, scans, or medical tests for screening and other assessments (“Imaging Services”) at one of our Affiliated Practice locations or third-party imaging locations (“Imaging Locations”), and (b) receive other products or services. For example, the Services may include administrative support in connection with scheduling, communications, and payment for healthcare services you receive from an Affiliated Practice or an Imaging Location (either in-person or virtually).
By using our Services, you assume full responsibility for your use of the Services and agree that we are not responsible or liable for any claim, loss, or damage arising from use of the Services.
3. Privacy
Please read our Privacy Policy, available at http://www.myspotlyte.com/privacy, for information on our data collection, use and sharing policies and practices in connection with the Services.
4. Account Registration and Security
Before you are able to use the Services, you may be required to register for a user account. You agree to provide complete, accurate information during the registration process and to update such information as necessary to ensure that it remains complete, accurate and up-to-date. When you create your account, you will be asked to create a username and password, which you will be solely responsible for safeguarding. You agree not to disclose your username or password to any third party, and you agree to notify us immediately at legal@myspotlyte.com if you suspect or become aware of any unauthorized use of your account. You further acknowledge and agree that you will be solely responsible for any activities or actions on or through your account, whether or not you have authorized such activities or actions. We will not be liable for any loss or damage arising from your failure to comply with these requirements. We reserve the right to disable any username, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.
5. Payment
You agree to pay all fees due for services requested at the fees? and pursuant to all payment terms presented to you when engaging in transactions. If you dispute any charges, you must notify MYSPOTLYTE in writing within sixty (60) days after the date that MYSPOTLYTE charges you. MYSPOTLYTE, in its sole discretion, may offer credits or refunds on a case-by-case basis, for example in the event of an error in the amount you were charged.
By providing a credit card or other payment method accepted by us (“Payment Method”), you are expressly agreeing that we are (or our service provider is) authorized to charge the Payment Method for the total amount due, together with any applicable taxes (collectively, as applicable, a “Purchase”). Credit and other payment card transactions are processed by a third-party payment processor, and you agree to comply with the payment terms of such third-party payment processor. Our current third-party payment processor is Stripe. You can review Stripe’s privacy policy at https://stripe.com/privacy.
You understand and agree that you are responsible for all fees due to receive healthcare services, including any fees we collect on behalf of the Affiliated Practices or Imaging Locations that provide services to you in connection with the Services. Any healthcare services not provided by us, an Affiliated Practice, or an Imaging Location may not be included in the payments collected by MYSPOTLYTE and you may be separately charged by the applicable health care organization(s) and/or provider(s) for such services.
If the Payment Method cannot be verified, is invalid or is otherwise not acceptable, your Purchase may be suspended or canceled. You must resolve any payment method problems before we proceed with your Purchase. If a payment is not successfully settled and you do not edit your Payment Method information or cancel your Purchase or account, you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated.
